1. Exchange or refund is allowed if the product arrived was in bad and nonconsumable condition. 2. For any other reasons, exchange/refunds are not allowed due to food safety can be compromised.
At The time of Delivery
If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the product with reason to the shipper or protest and contact us immediately by mailing us care@ibbanifoods@gmail.com, or calling us at +91 8792015006 mentioning your order reference number. We shall ensure a replacement delivery is made to you at the earliest.
Return/Exchange to be notified within 3 working days from the arrival day
Return/Exchange can only happen once the item reaches back or otherwise confirmed from our side.
All eligible refunds will be done in 5-7 working days after the product arrives to the return address.
If you feel you have a case about exchange or refund beyond these policies, please write to us on care@ibbanionline.com or call on 8792015006
